Jason E. Heiser
Business Systems Analyst with ten years’
experience seeking positions in the
Key Skill Summary
·
Business
Systems Analysis
·
Project Management
·
Business
Application Administration
·
Technical Development & Training Documentation
·
Information Systems Testing & Implementation
·
Report
Development and Analysis
·
Requirements
Gathering, Process Design, and System Documentation
Technical
Skill Summary
·
Computer Systems / Application Management
·
Application
Design, Configuration and Implementation
·
Languages:
SQL, HTML, ASP.NET, CSS, VB
·
JBoss, IIS
·
Microsoft
Office Suite (MS Visio and Project)
·
Purchased
Applications: SQL Navigator, Visual Studio, StarTeam,
Clarify, Remedy, Epicor Clientele, MKS Integrity,
Sage SalesLogix, Markit
Wall Street Office, Interwoven iManage, SQL Server
Management Studio
·
Knowledge
of Java, C++, UNIX
Professional Experience
ORIX
Business Systems Analyst
·
Primary IT
liaison to ORIX Finance group, though responsibilities span multiple businesses
and teams
(ORIX Finance manages a portfolio of high-yield bonds,
leveraged loans and publicly traded securities)
·
Created business
case, selected and deployed CRM system allowing for centralized contact and interaction
management leading to deal pipeline and data warehousing metrics used for
senior MD&A. Authored materials
and conducted all user training
·
Lead analyst and
administrator for corporate implementation of Microsoft SharePoint allowing for
decommissioning of obsolete document management system
·
Administrator and
Developer for workflow management application, MKS Integrity, used to comply
with audit requirements for Request for Change (RFC) and Help Desk ticketing
·
Administrator and
Developer for Ceridian Self Service HR/Benefits application
·
Administrator and
Developer for ORIX.com using Ektron content
management software
·
Lead analyst for
an integrated web application used to identify and prevent legal/business
conflicts of interest between internal and sister company deals
·
Implemented an
Accounting Information System allowing for automated journal entry creation for
upload to General Ledger
·
Managed a
financial modeling custom Excel Add-In integration for sister company in
another state. Integrated solution
processes and deployed worldwide; used to standardize financial valuation and
opinion data
·
Administrator for
Markit WSO asset management software and Developer
for operations/accounting reporting (proprietary reporting language)
·
Interviewed
business users to determine technical and business needs. Managed development teams, deployment
and management of custom web applications, portals, and reports.
XO
Communications (formerly
Allegiance Telecom, Inc.) July
'01 – November ‘04
System
Support Analyst
·
Supported 40 + applications allowing for daily operations including
order management, order installation, financial and operations reporting, and
commission payments
·
Lead analyst for commission system enhancements
·
Lead role in troubleshooting errors pertaining to in-house, developed
systems
·
Served as liaison between clients and development team
·
Tested and approved applications used for various process automation
prior to production release
Elite
Software Development, Inc. May '00 – Oct '00 (Internship)
Office Technician/Application Support
and Documentation
·
Created and Revised user manuals for distribution with company
developed software
·
End-User Software support
·
Inner-Office technical support (hardware and software)
Education
MBA
Texas
A&M University 2001
BBA,
Management Information Systems
Certifications
SalesLogix Administrator
Ceridian Fundamentals, Reporting, and
HR/Benefits Administration